Contact Us

Our professionally trained customer service representatives are here to assist you with all your telecommunications needs. Please select the appropriate phone number.

Customer Care & Technical Support

If you are experiencing poor call quality or having difficulty calling a particular destination, or to check the status of your online order:

  • By Phone: Toll-free 1-888-697-4696
  • By Fax: Toll-free 1-888-746-9666
  • By Email:
  • By Mail: Exelon, Inc. dba, 26893 Bouquet Canyon Rd. Ste. 200 Santa Clarita, CA 91350, USA
  • Hours: Mon-Fri 9am to 5pm PST, Sat-Sun 9am to 2pm PST.