Contact Us

Our professionally trained customer service representatives are here to assist you with all your telecommunications needs.

Customer Care & Technical Support

If you are experiencing poor call quality or having difficulty calling a particular destination, or to check the status of your online order:

  • By Phone: Toll-free 1-888-697-4696
  • By Fax: Toll-free 1-888-746-9666
  • By Email: helpdesk@pinzoo.com
  • By Mail:
    Exelon, Inc. dba pinzoo.com
    26893 Bouquet Canyon Rd. Ste 202
    Santa Clarita, CA
    91350
  • Hours: 9:00 am to 6:00 pm PST, 7 days a week.