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Our professionally trained customer service representatives are here to assist you with all your telecommunications needs. Please select the appropriate phone number.

Customer Care & Technical Support

If you are experiencing poor call quality or having difficulty calling a particular destination, or to check the status of your online order:

  • By Phone: Toll-free 1-888-697-4696
  • By Fax: Toll-free 1-800-850-1325
  • By Email: helpdesk@pinzoo.com
  • By Mail: Exelon, Inc. dba pinzoo.com, 26893 Bouquet Canyon Road, Suite #200, Santa Clarita CA, 91350, USA
  • Hours: 9:00 am to 6:00 pm PST, 7 days a week.