How fast does my refill arrive?
Most refills arrive instantly. Some carriers can take a few minutes.
Is there a service fee?
A service fee may apply. The refill amount, fee and total are shown before you pay.
Do I need an account?
No. You can refill any supported number without creating an account.
What if my refill fails?
If a refill fails and isn't delivered, the charge is automatically refunded to your original payment method.
I entered the wrong number. Can I get a refund?
Refills sent to a number or carrier entered incorrectly can't be reversed, because the value has already been delivered.
Unsubscribe From Autopay
Enter the wireless number enrolled in autopay, plus the email you used at checkout or the last 4 characters of your Order ID.
Prefer email? Email support@pinzoo.com with the subject "Cancel autopay". See also our Auto Pay terms.