This policy explains how PinZoo ("PinZoo") handles your information.
Information we collect
- Name and email address
- Phone number to be refilled, carrier and country
- Billing address
- Order details and basic device/browser information
Payments
Payments are processed by our payment partner. PinZoo does not store your full card number or security code.
Cookies, analytics and advertising
We use cookies and similar technologies to run the site, measure traffic and improve our ads, including Google Analytics and Google Ads. You can control cookies in your browser settings.
Where advertising measurement is enabled, Google receives order IDs, order totals in USD, ad-click identifiers and basic browser/device information to measure completed purchases and optimize advertising. We do not send email addresses, phone numbers or billing details for customer matching.
Without a consent banner, Google tags and advertising measurement are disabled in the European Economic Area, the United Kingdom, Switzerland and when your region cannot be determined. Elsewhere, measurement honors supported Global Privacy Control and Do Not Track signals. You can enable these signals in your browser to opt out of future measurement, and manage Google advertising preferences at Google My Ad Center.
How we share information
We share only what is needed to complete your order with wireless carriers, our refill partner and payment processors, and service providers who help us run the site, or when required by law. We do not sell your personal information.
Retention
We keep order records as long as needed to provide the service, handle support and refunds, and meet legal and accounting obligations.
Your rights
Depending on where you live, you may request access to, correction of, or deletion of your personal information. Contact us to make a request.
Contact
Email support@pinzoo.com, or see our Contact page.